Welcome to Engineers Hub!
Currently we are only selling digital downloadable products.
Take an example of an image that customer has make and purchase and downloaded to his/her system. Once the purchase is made the images and other digital products are ready to use.
Engineers Hub is not obligated to provide refunds under any circumstances, unless mandated by law. Even if you cancel your subscription before it expires, all fees are non-refundable. You give Engineers Hub permission to bill you for all subscription fees for the time period covered by the purchase agreement.
However, you can still contact us by mailing on firstname.lastname@example.org if you are facing issue with the digital products.